Posts Tagged ‘field service management’

Back from BCS Talk

Just came back from a talk organised by the BCS on Field Service Technology where Steve Burrows, group IT director of Vanilla group gave us some insight on how JLA, the UK market leader in commercial laundry equipment rental, have used technology to streamline their Field Service Operations and integrated...

BCS Talk: Field Service Management Technologies – A case study

The Isle of Man Section of the BCS is holding a talk tomorrow on Field Service Management. Here’s the blurb: Field Service Management, the discipline of deploying service engineers and customer service representatives most effectively to resolve problems encountered in the field, is one of the least understood and exploited...

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