Description
The Comment Email Responder v2 is based on the work of Andrew Flusche who can up with the original concept and wrote the first iteration of this plugin. It’s purpose is to provide an easy mechanism for a blog administrator to email a response to one of the comments placed on the website. The response becomes a comment in the normal way, but also fires off an email to the commentor with the content of the response and his original comment.
Installation
1. Download the plugin file, unzip and place it in your plugin folder.
This makes the plugin available to WordPress and it should now appear in your Plugin folder. The zip file also includes an icon for the plugin which should also be placed in the plugin folder.
2. Activate the plugin
This “starts up” the plugin. At this point, the plugin is active, but won’t work correctly till it is configured
3. Configure the plugin
The plugin can be configured both from a new panel in the Options menu called Comment Email Responder. Please go to this panel and supply the required information.
Usage
Once the plugin has been activated you’ll notice a new icon appearing next to commenter names on your posts. Click on this icon to respond to the comment. When you save the comment, a copy will be emailed to the person who left the comment.
Download
Comments/Bugs
- The plugin behaves well with the Subscribe-to-comments plugin and won’t email someone who’s already subscribed to the comment thread.
- The plugin assumes the existence of the “comment_form” action which is optional for template creators. If this is missing in your template, please add it accordingly.
- The plugin assumes that your admin user is set to wp_user_level 10. While this is true in most cases, some WordPress installations mess this up. If the plugin doesn’t seem to work, check out the fix on Cynthia’s blog.
Screenshot
Here’s the plugin in action:

History
v1.0: Base release. Implementation by Andrew Flusche
v2.0: New version. Admin interface added and automatic insertion into template on activation
v2.1: Minor bug fixes
v2.21: Another couple of minor bug fixes
v2.3: Email now contains link to post together with a specified footer
v2.4: Fixes by Steven Ross from Bustspammers, a site about fighting spam.
Websites using this plugin
I love it when people use my work, so if you do, drop me a comment. I’d love to pop around and have a look at your blog.
Hi Owen! I’ve downloaded and installed it in my site. This is marvelous! Thank you so much for sharing it with us.
Hi Owen!
Great plugin! I seem to be having a problem with it though… The icon appears beside the commenter’s name in my dashboard. Is that where it’s supposed to be? That’s the only place where I see the icon and it’s not clickable! 🙁
I would really appreciate your help on this. Thanks!
@Andrea: The envelope appearing on the DashBoard is a side-effect which will be corrected in the next version. You should also get the envelope appearing on the actual comments, next to the commentor’s name. At least, you should if the theme designer uses the
comment_author_link()function. I’ve seen older themes that use a chunk of older code to implement this. Let me know if you need further assistance.Hi Owen!
I don’t know if I have to configure something in WordPress or in my host server, but I’m getting this error:
Warning: mail() [function.mail]: SMTP server response: 503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server. in comment-email-responder.php on line 142
Do you have a clue in what I must do?
I discovered a plugin that can solve my problem:
http://www.shiftthis.net/wordpress-swift-smtp-plugin/
It’ll use SMTP to send mail instead of PHP’s mail() function, but I had to change line 142 to use wp_mail().
Hi Owen, I just have a quick question;
say I have 4 comments by 4 different people on a post, and I want to send the same reply to all 4 as well as leave a comment.
So far, when I click the first envelope, the number shows up (replying to : xxxx) then when I click the 2nd envelope the number is replaced with another number, and so on.
My question is- is it still emailing all the ones I hit the envelope for, or just the most recent?
In my head I feel like it is only doing the most recent envelope I clicked- otherwise it would say (replying to : xx , xx, xx)
so, what is it doing? 🙂
Great idea. I got it activated but nothing shows in comments. Anyone else have this problem?
@Eve: The current version only responds to the last one you clicked on. The new version will take multiple comments and guess what, shows them in exactly the same way you would imagine it to 😉 I might release it this weekend, time willing 😉
@Robin: Do you get an envelope next to the commentor’s name ?
I love this plugin, I was thinking about something like this this morning and found yours. The only other “feature” I would add is the ability to ONLY emial the comment to the person and not have it on the comment thread on the site. Sometimes I don’t want the reply to be public and it would be handy to save the step of going to my email to respond.
Owen, do you have an ETA on when the next rev is coming out? I can’t wait for the multiple comments?
It’s brilliant. Thank you for making this!
Thanks for this plugin. Works great.
cool plugins i will give it a try 🙂
Just installed this plugin & love it! Thanks!
Thank you, Owen.
I’m using your plugin in my blog now and it really help when answering comments. Before your plugin, answer a comment was a fight…
I did a modification on the string $subject… I just translated the message from to portuguese (Tell me if I could not change this) 😀
Thank you very much
Phius
Just wanted to say Thanks for this plugin, Owen. Anything that helps to foster a conversation between blogger and readers is pure gold… and it works like a charm!
I’m using wp2.2.2
The plugin gets installed but the icon doesn’t apper.
Is it compatible with wp2.2.2?
@Sachin: It should be compatible with WP2.2.2. Can you make sure that your theme uses “comment_author_link()” for the author link. Some older themes use a block of code instead of this, but the plugin hooks into this function.
@Phius: No problem with the mod. Feel free to change anything you wish. Glad you like the plugin.
Unfortunately, I can’t get this to work at all – I get no image (clickable or otherwise): on IE at work, I get a broken image, on Firefox at home I get text explaining what the link (if it were there) would do.
I also can’t find where to set my admin settings to level 10 – I use Yahoo Webhosting, so perhaps this is part of the issue. I read the link to Cynthia’s blog and couldn’t figure out what to change or where.
Feeling rather dumb at the moment – I love the idea, though!!
I added your plugin on the site listed, but for the life of me I can’t make it click. I have been reading all the comments here and at ppp forum to see if I can find out why it doesn’t work for me. I admit I’m not technically inclined. Can you help? Thanks a lot…Jude
Hello there.. I finally figured it out after much concentration on my part and it works fine. I have just commented 50 times to myself now I have to go delete all my comments.
Thanks Alot,
Jude
@Jill: The broken image seems to indicate the the plugin and associated image are in the wrong folder. When you open up the ZIP make sure you keep the same directory structure .. i.e. the image should be under the comment-email-responder folder. if you still have problems drop me a line on my contact page and I’ll see if I can help further
@Jude: Glad you managed to sort it out. Would you mind sharing what the problem was and how you solved it ?
aha. for some reason, I thought the files needed to be uploaded into /plugins without the folder. Duh.
It works. Aha. Misadventures recorded here (none of which are our lovely host’s fault – it’s a great plugin!).
@Jill: Thanks for the feedback. Glad it’s running fine for you!
W00t! Neat! Thank you! Is there a way to reply to a number of comments at the same time? (So for instance you can click five different ‘envelopes’ and those five people will all receive e-mail notification of the new comment?)
As I tend to answer to different comments in one comment.
Yet again, thanks! =)
I have just made a post about you and Andrew on my blog. I hope it is satisfactory…Thanks…Jude
Thanks for this wonderful, amazing plugin! Been looking for this…
Have a nice day!
I love how I never know exactly what I need until I stumble right into it! Just installed this on my blog, and it’s just what I never knew I needed. Thanks so much!
Just a quick question… I’m using a free host which doesn’t allow my site to send email. I assume that means I can’t use this plugin?
I’m sure the answer is no. But just in case… 🙂
I installed a contact form recently and all appeared to be working, except the emails were never received.
Probably a useful host requirement to note if it is necessary. For nuf-nufs like me.
But if I can’t use it now, I’ll install it in a couple of months when I get a new host.
This is so much nicer than comment feeds and more practical than personal emails for everyone you want to reply to.
Thank you.
Great Plugin Thanks.
For anyone else who had the issue with not getting the image/ICON, you may have misunderstood the instructions as a few of us have 😛 (Owen you may want to change the wording for Installation Instruction 1 regarding placing the icon in the plugin folder).
Don’t put the files directly under the plugins folder but instead put them all in a subfolder under plugins called “comment-email-responder”. Then enjoy this great plugin.
Owen, I’ve wanted this capability for some time, and was so glad to find your plugin!
My problem, however, is that the email response never seems to occur. The envelope icon appears in the comment area (next to the commenter’s name), and when I click it the text “Replying to: #AA” appears underneath the comment textarea. The comment response appears on the blog, but no email. 🙁
Also, is there some way the commenter’s name could appear after “Replying to: ” rather than a number?
I’m running WP 2.2.3, with Filosofo Comment Preview and WP-OpenID+ (fwiw).
Owen,
Thanks for the great plugin! I’ve been struggling a little trying to find comment plugins that worked well and saved me some time … and yours definitely does both!
Some tips for others who might have two problems I ran into but figured out:
(1) My web host is Yahoo! and they don’t allow PHP mail to process messages from domains other than the web site domain. Folks who have access to the mail error log on their server might see ?From address not in member domain. Message not sent.” If so, this problem applies to their host also, and the “sender e-mail” on the plugin configuration must be:
something(-at-)yourdomain.com
In my case:
admin(-at-)afewgoodpens.com
(2) Once I set that correctly, I was getting e-mails, but the message contents were blank. To fix that, I unchecked the “Alternate Format” box on the configuration page and it now works like a charm.
Fabulous! Thanks again!
Ow!
Very good man!
😉
I feel so stupind I have doing it manually for a while. Thanks for the Plugin.
I look forward to use it. I will also subscribe your feed.
Thanks again,
Francesco
Ooooooh…now I get it! I was driving myself crazy, expecting a form to pop up, because it didn’t appear anything was happening when I clicked the envelope. So, for anyone who is sure you have it installed correctly, you should be able to just click the envelope beside the comment you’re replying to, and then just type.
Feel like a dunce who finally got it 😉
Thanks – this is great!!!
Hi Owen,
It?s possible apear near a Respond ID with the name of a person???
I just installed this – it’s exactly what I’ve been looking for! Thanks so much for putting the time into it.
One perk – it would be WONDERFUL if there was another option within the comment form – that would be “reply to all”, because sometimes I reply to everyone in one comment, highlighting each author. It would be really cool if you could select all. 😀
Thank you!
Great plugin! I can’t wait to start using it – just got it installed!
This is the thing I’ve been needing and never knew I needed! I installed it and now I’m excited to see it working. 🙂
Thanks x millions for this great plugin. I’ve been using it for quite a while now and love it 🙂
Though I have one wish: that it could work together with Brians threaded comment plugin too. That would be awesome!!!
This is a fantastic plugin. It came as a complete surprise because I was doing a search for Subscribe to Blog plugin search for my new business blog. I came into your blog out of curiosity, and I am not regretting at all.
Especially with a new niche site of mine, sometimes visitors leave a message and when they failed to subscribe in comments – they do not even know I have replied. This is a great plugin to remind them without pestering them, “oh I left a comment there and I forgotten all about it…”
Now, it’s time for the next immediate comment and see how well this plugin works. Totally wicked find. Thanks for the effort, and keep it up.
Hi Owen!
I have a collaborative blog site (multiple users), all users are set to authors. Can your plugin work in this scheme?
I installed the plugin (2.3) but it doesn work. How can I add “comment_form”? where should i put it?
Hi, I was using this without any problems until yesterday. Now I don’t get any email notification that someone has left a comment, I have the moderation option on. I removed the plug-in and it works fine again. Just wanted to let you know that there are some conflicts with the Dexter version.
Love the plugin! Figured out the whole correct folder locale, so the envelope icon shows up. Yeah! Still, have the following issue and it may just be a setting….First, the plug in doesn’t seem to work with Brian’s Threaded Comments plugin. That is, when I use the envelope icon to reply, the reply goes to the bottom of the comments and is not related to the original comment. Second, if I enter my own email in the box for email addies, shouldn’t I then get a copy of the reply I sent? Or a notification of the same? How do I know the person I replied to got the original comment? If there’s an extra step I need to do to coordinate this, I’d be willing to do it. Thanks for taking a look!
Hey everyone,
I’ve picked up on 2 main requirements for future version:
1. That you get the name of the person you’re commenting to instead of the CommentID
2. Investigate what’s needed to work with Brian’s Threaded Comment.
I’ll look into these as soon as I get the chance …
Love the concept, but when I install it, I get the Icon showig on the comments, but it’s not clickable. I installed it, activated it, and set the options.
When I try to click on the Icon, I get get an “error on page” in the status bar on IE 7.0.
I’m stuck using wordpress V2.0.2 for a few more months. I’m using the Andreas theme if that matters. Thanks!
Hi Owen!
I think this plugin is a fantastic idea, and I would love to use it!
Except it hates me. That’s the only thing I can figure. Because everyone else says they can’t get it to work with Brian’s Threaded Comments? And I can’t get it to work WITHOUT it.
If I have deactivate BTC (or removed it entirely) then I can click on the little icon and I get the comment box, but when I click on the “Add Comment” button I get a little error box that says “ERROR: It looks like the website administrator hasn’t activated the Brian’s Threaded Comments” plugin from the plugin page.”
So I activate BTC and suddenly I can’t click on the little icon anymore.
So obviously it hates me. Or, I suppose I’m doing something stupid and I’m hoping you can tell me what it is. *G*
Thanks so much for your work on this, I promise if I get it to work I’m make all sorts of squeeful noises over it. 🙂