Posts Tagged ‘perception’

Thanking customers for their complaints

Great post on Seth’s blog about how customer feedback should be one of the key drivers that help shape businesses’ offerings. And complaints should really be the start of a conversation that should end with the customer feeling encouraged and satisfied. It’s excellent advice and an excellent way to build...

It’s all about perception

Small businesses have a lot to gain from pulling together a good trade show. However, all too often, small businesses are the ones who do most badly, and it’s usually a problem of image, how they are percieved by others. I’ve seen way too many stalls at trade shows that...

Making sure it works

PayPerPost have just launched a new additional to their blogger tools called PPP Direct. It’s a great new feature that lets bloggers capitalise on their blog audience to try and attract direct payment for posts. It involves putting a badge up on your blog (like the one I have on...

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