I gave a talk to the JCC recently here in the Isle of Man about Social Media and it’s impact on Competitive Advantage. It was an interesting talk, and the main thing that came out of it is how different industries are in different stages of maturity, therefore any advice needed to be tailored for that particular organisation.
Here are the slides from the talk. You might find them interesting:
Great slide. I think knowing more about competitive advantage from you would be a good choice for me.