I had some problems recently trying to get LogMeIn working in IE7. I had disabled the add-on some time back and I couldn’t get it to work again. It wasn’t appearing in Add-On manager, so I couldn’t enable it again, yet, when I hit the page, the website assumed I had the plugin so wouldn’t ask me to install it again. I tried figuring out how disabling works, but? I couldn’t find anything in the registry and nothing on disk. Admitedly, I didn’t look too hard; but it was getting really annoying!
Luckily I came across a KB article on MSDN which outlines a number of things you can try when things go wrong. There are a number of things I tried there, including trying to isolate the Add-In that was causing the problem, but there was nothing appearing in Add-In manager that seemed tied to LogMeIn. In the end, I went for the option to Reset IE7. This deletes all your settings,? clears your Add-Ins, your favourites, everything. It basically reverts IE7 to its factory settings. Here’s how to do it:
- Open Internet Explorer 7, click Tools, and then click Internet Options.
- Click the Advanced tab, and then click Reset.
- In the Internet Explorer Default Settings dialog box, click Reset.
- When the settings have been reset, click Close, and then click OK to restart Internet Explorer.
The verdict: It fixed my problem! The next time I hit LogMeIn, it installed the Add-In properly for me and everything works! Good tip to keep in mind.