I gave a talk to the JCC recently here in the Isle of Man about Social Media and it’s impact on Competitive Advantage. It was an interesting talk, and the main thing that came out of it is how different industries are in different stages of maturity, therefore any advice...
The Isle of Man Section of the BCS is holding a talk tomorrow on Field Service Management. Here’s the blurb: Field Service Management, the discipline of deploying service engineers and customer service representatives most effectively to resolve problems encountered in the field, is one of the least understood and exploited...
