Posts Tagged ‘customer’

Would you like a discount with a side-order of free?

Have you ever been asked by a client to reduce your standard rates? To work at a loss? To give your time for free? Well, if that’s the case you’ll probably relate to this video: It’s an awesome viral video produced by Scofield Editorial which netted more than half a...

How to upset a customer

What do you think is a best way to disappoint a customer? I’m sure you can come up with a big list, but right there at the top is promising something and not delivering. I arrived at the airport this morning nice and early because I knew they had free...

Speak the language of your audience

I was reading through an old post on Strive Notes about a company called Camrose Media. What struck me was the brilliance of their approach. They produce a set of revision books designed for students sitting for their A levels. The study guides are on DVD to provide a complete...

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