BCS Talk: Field Service Management Technologies - A case study
Posted by: Owen on Wednesday, 16th Apr, 2008
The Isle of Man Section of the BCS is holding a talk tomorrow on Field Service Management. Here’s the blurb:
Field Service Management, the discipline of deploying service engineers and customer service representatives most effectively to resolve problems encountered in the field, is one of the least understood and exploited business disciplines. Despite the deep penetration [...]
