Comments on: When hosting companies go bad

By: Andy

Andy — Sun, 11 Jul 2010 20:42:09 +0000

Vanessa, Owen, I hope you don’t mind my chiming in here.
I’m the CEO of Tubu Interent Solutions. I’d be happy to help you with your Permalinks and hosting needs.
Already I have an idea or two to fix your Permalinks the way you want them to be.

By: Owen

Owen — Sun, 11 Jul 2010 20:38:49 +0000

@vanessa: The best thing I can recommend is to switch out from ServerGrid and to select a provider who hosts on Linux.

In the long run, it’s the best thing you can do.

By: vanessa

vanessa — Sat, 10 Jul 2010 14:40:51 +0000

hey owen, sorry to bother you here about this considering you haven’t used servergrid in 2 years… but i’m having some difficulties with their system and wordpress. i was hoping you might be able to give me some insight on how to set up the “pretty permalinks” (i’ve tried everything i could find through a google but nothing works). i’m not a programmer so my knowledge is weak though i understand the concepts. you’re one of the few people who have mentioned servergrid and wordpress in the same breath. i’m getting really frustrated and finding the service not helpful and often only responding to what they want to respond to.

thanks!

By: Shifting The Only Network into a new gear | Only Network

Shifting The Only Network into a new gear | Only Network — Wed, 17 Dec 2008 13:25:39 +0000

[...] thanks to the problems I’ve had with ServerGrid we are now on a new platform, one which gives us enhanced availability and the flexibility and [...]

By: Andy

Andy — Wed, 17 Dec 2008 11:22:58 +0000

Tubu loves you too Owen!

By: Goodbye ServerGrid « Owen’s World

Goodbye ServerGrid « Owen’s World — Tue, 16 Dec 2008 17:00:17 +0000

[...] So, I’ve finally finished moving all my sites off ServerGrid onto the new server. The last few days have been strenuous, as they locked down one of my sites for [...]

By: Owen

Owen — Tue, 16 Dec 2008 15:46:30 +0000

Hmm .. re the Javascript error, sites nowadays (particularly this one with it’s busy sidebar) tend to be dependant on script injected from other sources. I guess that tends to mean you see errors pop up and disappear which are really out of your sphere of control.

Welcome to the distributed web!

(I have recently removed CloudShout and Scoutle as the fact that they poll their servers every couple of seconds was doing my head in)

By: Nathan Pledger

Nathan Pledger — Tue, 16 Dec 2008 15:41:55 +0000

Ditto. I’m leaving my beloved Hosting UK. A small, very helpful company in Wales. I know everyone on the tech team and they are all knowledgeable and accommodating. However, they seem to be losing touch with my needs in a support role and in terms of flexibility of their packages. They have started in VPSs, which I think has been problematic. I wouldn’t hesitate to recommend them, but for my own support issues (tickets unresolved after weeks) with my VPS I have to send a clear message … and that is to leave.

Turns out I am now at 1&1, which is cheaper, faster, better. Just have to deal with shaky VoIP support lines to the US. VPS has been A1.

I think you might have fixed the “console is undefined” JS error, btw. You’ve avoided being in my list of “Javascript Wall of Shame” (coming soon), though you would be in good company Maybe it was with your WordPress upgrade?

By: Steve

Steve — Tue, 16 Dec 2008 12:47:02 +0000

Nice to know, I’ll avoid servergrid, I havent got time to be writing tickets all the time….