Excellent Tech Support

I love my current hosting provider: ServerGrid. Today I had a problem with my Control Panel. They use a package called H-Sphere which basically lets their users administer all aspects of their hosting, including setting up new domains, managing mail accounts etc. Today it was down for a database reindex but I hadn’t noticed the post in the forum about it. So when I noticed it was unavailable I took advantage of their Live Support which meant I was speaking to a Customer Support rep in under 10 seconds.

It’s great that a service organisation is so responsive to the needs of their customers. I would recommend them to anyone!

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